Delivery Policy
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Mapsman Delivery Policy At Mapsman we want you to be totally satisfied with our products and our service and our delivery. We take pride in our prompt despatch and orders are usually posted first class on the day of order, when ordered before 15:00 on weekdays and before 10:00 on Saturdays, with no posting on Sunday. We will email you to let you know that your order has been shipped so you can look out for it, or alternatively you can log on and track your order. If you have received a shipping confirmation email but have not received your order within 5 working days (in the UK) then please contact us immediately on 01482 871756 so we can sort it out. If we are posting overseas we will be shipping by airmail which may take a little bit longer but if you have received a shipping confirmation email but not received your order within 10 working days please contact us on +44 1482 871756. We hold most of our products in stock but like most businesses our stock levels fluctuate with demand. Where there might be a delay in shipping certain products these are marked "normally ships in 2-3 working days". If we are out of stock when we come to fulfill your order we will let you know and we will also advise you on the expected delay in delivering to you, if this is not acceptable to you we will refund you in full. Also we reserve the right to deliver to you in the most efficient and secure manner available to us, this means that we sometime use signed for services like; Recorded "Signed For" Delivery, Next Day Special Delivery and International "Signed For" and "Airsure" options even when they haven't been specifically chosen by you. These services mean that someone needs to be at the specified delivery address to receive and sign for the delivery. Please bear this in mind when you are ordering. If you need your order by a specific date then please call us and we will do our best to make it happen for you. Please contact us using the form here or email us at service@mapsman.com or call us on |
