What our customers say...
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What our worldwide our customers say about us...
I would just like to thank you for the service that I received from yourselves last week.
I ordered two maps on the 29th July and they were delivered on the 30th July, less than a day!!!
People are too quick to complain when things do not go as expected and rarely comment when things do.
So, Thank you!
Ian - UK
Just wanted to say that I received my order (placed yesterday around 1300) today with our first post. A-mazing! And the book is brill' - just what we were looking for - and the map of Europe is the perfect size too.
Many, many thanks for a great service.
Fiona - UK
Thank you so much for sending the maps. what a fantastic service you have provided. It is so nice to feel someone like yourself, take a genuine interest in the customer.
I have made a PayPal payment for the extra map and postage and I will post the other maps shortly.
Ian - UK
Thanks for the swift delivery. Brilliant!
Chris Marlow - UK
Thanks for the excellent customer service!
Peter Woodward - UK
Arrived today - looks great - another class product!
Peter Rycroft - UK
"I came across Mapsman by accident looking for some cycling maps. I had been on a trip earlier in the year and had to muddle my way through Germany. Travelling again I decided to get some maps and spoke to Chris at Mapsman. Chris was extremely helpful and when he realised he only had his stock copies of 2 of the maps required he agreed to loan these to me on the basis I would return them to him when I got back. I found both Chris and the maps very helpful and would thoroughly recommend Mapsman 's services."
Ian Vallely - UK
thanks very much - great service
Peter Houghton - UK
I just thought I'd drop you a line to say what a great publication you've put together! We just got back from 3 days' blissful riding in Brittany, using the atlas as a general guide. There's a route or two I'd be tempted to add but you've obviously done a lot of homework- great stuff!
Any chance you'll be doing the same for Italy??
Anthony Huntford - UK
I am going to Norway on 26th so I can wait not a problem.
Year ago I bought from you The Best Rides Motorcycle Atlas France and Motorrad Alps, by the way very good and useful maps
Darek Fijolek - UK
Wow - how lovely of you.
I did feel a bit cheeky.... thanks loads.
Going to order now. My male friend loved the France 'best rides' I bought him - he is going over there this summer.
And yes - I definitely will spread the word.
Thanks again Chris.
Suzy Amour - UK
This is the second time that I have dealt with Mapsman and on both occasions he has personally assisted me, due to the nature of my requests.
In fact, on the last occasion he checked a particular map to establish whether it was latest version, showing a particular road, even though it was a current year publication.
Needless to say it was not and he committed to advise the publisher of the fact.
In addition, he ordered in a specific map in for me, dispatched it plus other maps, all in 3 days, and still offered a highly competitive price with a very realistic postal charge.
I would have no hesitation in recommending this supplier.
I can confirm that I have no relationship with this business other than being a very satisfied customer
Neil Pulker - UK
Again, Thanks you so much for your help.
I think the best route would be to send the maps to where I'm staying in Germany. I will have a whole day to plan with the maps before riding.
Let me know how to order. I will be arriving on June 29th.
Brad Wulfkuhle - USA
No problem with my order, all it's ok.
Thanks by your service.
Aitor Najera - Basque Country
This has arrived safely - thank you very much.
Trevor Croft - UK
Good Afternoon Chris,
Many thanks for letting me know - a pleasant change to find professional courtesies.
No big deal on delay as post is very dodgy anyway due to the weather.
Roy Webster - UK
Thank you for the reply and your generosity in refunding the P+P which was not expected nor did i expect, however is was a very nice gesture which was appreciated, my main rant i suppose was the maps could have quite Easley slipped through the letter box
Anyway thank you very much, i will defiantly use your services again and of course i will definitely tell people of your web site
Richie Tassell - UK
Thank you very much indeed, Chris - much appreciated!
Richard Masshedar - UK
Many thanks for getting back to me so quickly. It sounds ideal for my purposes - I'll go ahead and order one from your site.
Siamak Rastan - UK
Many thanks for update. Maps actually arrived this morning and no doubt the Italy ones will come as quickly.
Thank you for the excellent service.
Angus Coe - UK
Dear Mr Cook,
Thank you that is fine. If I had thought about my requirements better I wouldn't have split the order.
I am grateful that you picked it up you deserve a pat on the back for customer service.
Owen Wright - UK
Excellent, thanks, Chris.
John R Fox - UK
Yep I will take the France and Italy national maps, just let me know the order numbers and I will order on your web site.
Thanks for help
Dave Hessell - UK
Thanks very much for your prompt response on this. I have received the second map already! Typically, the other one turned up on the same day too. However, instead of returning the second map to yourselves I would actually like to purchase it too as I will give it as a gift to someone else.
How would you like me to pay for it? Should I send you a cheque instead to a particular address? Or should I return this one to you and purchase via the website again?
Just let me know what is best for you.
Miriam - UK
We have this morning received the high resistance maps and i am very happy with them. My husband is going to France on his motorbike, so these are perfect!!
No need to apologise, i understand completely how these things happen. Thank you for your great customer care, your solution was perfect.
Again thank you
Tracy - U
I am pleased to report that the books have arrived.... really appreciate the quality of your service !
Anil Rao - India
Thanks for the maps they arrived just in time for our trip. Excellent service and I will use you again.
Andy Gentle - UK
The British one arrived in short order - many thanks
Ill hold off on the French one for the time being though
Andy Nason - UK
Thanks for books, received yesterday , the're great .
Mandy Mockler - UK
Royal mail came through and it arrived today!
Many thanks for the offer of replacing it even though it was clearly my fault.
I look forward to ordering from you again in the future.
Neil Priestley - UK